We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
(1) What information do we collect?
We may collect, store and use the following kinds of personal data:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views);
(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;
(c) information that you provide to us for the purpose of registering with us;
(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;
(e) any other information that you choose to send to us;
Additionally, any visitor who has clicked on a Total Sounds advertisement on another site that links to Total Sounds will maybe sent a semi-persistent (e.g. two weeks lifetime) anonymous cookie that will allow us to analyse advertising effectiveness and manage our relationship with affiliate sites.
Whilst you do not need to allow your browser to accept cookies in order to browse much of our web site or to access many of our services, you are advised to have cookies enabled if you wish to shop online.
Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. As described above, this will restrict the Total Sounds services you can use.
(3) Using your personal data
We may use your personal information to:
(a) administer the website;
(b) enable your use of the services available on the website;
(c) send to you goods purchased via the website, and supply to you services purchased via the website;
(d) send statements and invoices to you, and collect payments from you;
(e) send you general (non-marketing) commercial communications;
(f) send you email notifications which you have specifically requested;
(g) send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
(h) deal with enquiries and complaints made by or about you relating to the website; and
(i) OTHER USES.
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
In addition, we may disclose information about you:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
(5) Security of your personal data
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential. We will not ask you for your password.
(6) Policy amendments
(7) Your rights
You may instruct us to provide you with any personal information we hold about you.
Unit C5, Weldale Street,
Telephone: 01189 510050
|Tuesday||10am - 5.30pm|
|Wednesday||10am - 2.30pm|
|Thursday & Friday||10am - 5.30pm|
|Saturday||10am - 4pm|
|Sunday & Monday||Closed|
Christmas Opening Hours:
|Saturday 23rd December||10am - 4pm|
|Sunday 24th December -
Wednesday 27th December
|Thursday 28th December -
Saturday 30th December
|11am - 3pm|
|Sunday 31st December -
Wednesday 3rd of January
|Thursday 4th of January||Normal opening hours|
We look forward to welcoming you to our new store